User Guides

Authorized emails list

Restrict reservations only to users with previously authorized emails

4 min min read

The authorized emails list allows you to restrict who can make reservations, limiting access only to registered members of your community or club.

What is it for?

In private environments like residential communities or clubs, you need to ensure only members can book. This feature:

  • Restricts access to authorized users
  • Prevents bookings from outsiders
  • Manages membership easily

Requirements

  • Compatible plan: Your plan must include "Authorized Emails List"
  • Usually available in the Basic Plan (Communities)

How it works

Empty list = Open access

If the list is empty, anyone can book by entering their email.

List with emails = Restricted access

If you add emails to the list, only those emails will be able to complete a booking.

Validation

When a user tries to book:

  1. They enter their email in the form
  2. The system checks if it's in the list
  3. If it is: they can continue
  4. If it isn't: they see an error message

Configuration

  1. Go to Settings in the side menu
  2. Select Restrictions
  3. In Authorized emails, add the allowed emails
  4. Click Save

Add emails

You can add emails in several ways:

One by one:

resident1@email.com
resident2@email.com
Selecciona para copiar

Copy and paste list: Paste a list of emails separated by commas or line breaks.

Remove emails

Click the X next to the email you want to remove.


User message

When an unauthorized email tries to book:

"The email entered is not authorized to make reservations. Contact the administrator if you think this is an error."


List management

Add new members

When a new resident or member joins:

  1. Go to SettingsRestrictions
  2. Add their email to the list
  3. Save the changes
  4. The user can now book

Remove members

When someone leaves the community:

  1. Go to SettingsRestrictions
  2. Remove their email from the list
  3. Save the changes

The user's existing reservations are kept. Only creating new ones is prevented.

Import complete list

If you have a list of residents in Excel or similar:

  1. Copy the email column
  2. Paste in the authorized emails field
  3. The system will automatically detect each email

Use cases

Residential community

Add the emails of all owners/tenants. Update the list when there are resident changes.

Sports club

Add active members' emails. Remove when someone stops paying dues.

Company

Add employees' corporate emails for room or parking reservations.


Considerations

Upper/lowercase

The validation does not distinguish between uppercase and lowercase:

  • User@Email.com = user@email.com

Typos in emails

If a user misspells their email, they won't be able to book even if they're on the list. Make sure users know the exact email they have registered.

Combination with other restrictions

This restriction works alongside:

  • Active reservation limit
  • Booking schedule

A user must meet all restrictions to be able to book.

Multiple emails per person

If a person has multiple emails, you can add all the ones they need to use.


Frequently asked questions

Can I import emails from a file?

Yes, you can copy and paste from Excel, Google Sheets or any text editor.

Is there a limit on emails in the list?

There's no practical limit. You can add hundreds or thousands of emails.

Can administrators book without being on the list?

Bookings created from the dashboard by administrators don't have this restriction. It only affects bookings from the public widget.

What happens if I empty the list?

The widget returns to open access. Anyone will be able to book.

Help Center - Sunbed Booking System | Reserva de Hamacas