Activate payments

To receive online payments from your customers, you need to connect a payment gateway. We currently support Stripe, the leading online payments platform.

Why Stripe?

• Security: PCI-DSS Level 1 compliant
• Availability: Works in over 40 countries
• Payment methods: Cards, Apple Pay, Google Pay
• Direct payments: Money goes directly to your account

Prerequisites

Before starting you need:

• A Stripe account (free to create)
• Bank details to receive transfers
• Business documentation (depending on country)

Step 1: Create a Stripe account

If you don't have a Stripe account:

1. Go to stripe.com
2. Click on "Create account"
3. Complete the registration with your details
4. Verify your identity and bank details

Note: Stripe may take 1-2 days to verify your account.

Step 2: Connect Stripe with your account

1. In the side menu, go to "Widget" → "Payments"
2. Click on "Connect with Stripe"
3. You will be redirected to Stripe to authorize the connection
4. Follow Stripe's instructions
5. When finished, you'll return to your dashboard

Connection status

You'll see one of these statuses:

• Connected: All set to receive payments
• Pending: Stripe needs more information
• Disconnected: You need to reconnect

Step 3: Configure payment options

Once connected, configure:

Currency

Select the currency you charge in (EUR by default).

Payment timing

• At booking: Customer pays when making the reservation
• At the establishment: Only the card is saved

Cancellation policy

Define what happens if the customer cancels:

• Full refund: Up to X days before
• Partial refund: X% if cancelled late
• No refund: Amount is not returned

Step 4: Test the payment

Before publishing, do a test:

1. In "Widget" → "Payments"
2. Activate "Test mode"
3. Use the test card: 4242 4242 4242 4242
4. Any future date and 3-digit CVC
5. Verify that the booking is created correctly

Fees

Stripe fees

Stripe charges approximately 1.4% + €0.25 per transaction in Europe.

No additional fees

Reserva de Hamacas does not charge additional transaction fees.

Next step

With payments activated, the last step is to publish the widget.